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FAQs

Do you have a waiting list?

Currently, our waiting list is around 8 weeks.


To ensure that we are well prepared when we meet you, and that things go smoothly in your appointments, we will ask you to complete a background questionnaire and to provide any past reports before we finalise your appointment times. One way to ensure that your appointment is booked promptly is to submit your questionnaire and past reports as soon as you can. 

Can we claim a Medicare rebate?

Currently, Medicare doesn’t provide rebates for psycho-educational assessments / learning assessments. 

Will our private health fund cover the cost of the psycho-educational assessment?

Some private health insurance policies provide a rebate for parts of the assessment (typically the interview and feedback sessions). However, this will depend on which provider you are with, and what level of cover you have. You can contact your provider to find out. 


If you do intend to make a claim, please let us know so that we can include the necessary information on your invoice. 

Is it necessary to have 6 months of intervention before the assessment?

We are happy to offer an assessment before your child has had any intervention (such as tutoring or a small group program). However, it is not possible to record a formal diagnosis of a Specific Learning Disorder such as Dyslexia or Dyscalculia under these circumstances. So, depending on your situation and specific concerns, it may be better to defer an assessment until after intervention has been provided. If you’re not sure, we will be happy to guide you through the pros and cons of booking or deferring, and can help you identify appropriate intervention options if needed. 

What should I tell my child about the assessment?

How you talk to your child about the assessment process will depend on their age. Regardless of how old they are though, It is usually best to talk to your child ahead of time about their meeting with us and explain that we will be doing some activities together to find out more about how their brain learns best. We suggest that you don’t use the words ’test’ or ‘testing’, and that you let them know that the process will be a bit like school, but more fun. 


We will share some other advice about how to talk to your child about it at the time of booking. 

What tests do you use?

Some of the key tests we use include: 

  • Tests of intelligence (e.g. WISC-V, WAIS-IV)
  • Tests of academic skills (e.g. WIAT-IV, YARC)
  • Tests of Phonological Awarenss (e.g. CTOPP-2, KTEA) 
  • Tests of executive functioning (e.g. BRIEF-2)
  • Tests of Adaptive Behaviour (e.g. ABAS-3)

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